Return & Refund Policy

Return Eligibility

We accept return requests only in the following cases:

• Wrong product delivered
• Damaged product received
• Product significantly different from description

How to Request a Return

Contact us within 48 hours of delivery via WhatsApp with your order ID and photos of the product. We will review and respond within 24 hours.

Refund Process

Approved refunds will be processed within 5–7 working days to your original payment method (PhonePe or bank account).

Non-Returnable Items

• Seeds once the packet is opened
• Perishable items like saplings and plants
• Products damaged due to improper handling after delivery

Shipping Cost on Returns

If the return is due to our error, we will bear the return shipping cost. Otherwise, the customer is responsible for return shipping.